Have you ever thought how much easier things would be if you were able to send texts out to your prospective clients or students. What about sending escalation text messages to your staff based on a series of business rules. How about saving money on your texts from system to mobile at only 8c per text instead of 20c. We’ve used it for years and we are sharing our secret with you- save money AND improve your processes- use SMS Text messaging with your systems!
Business Mechanix have been dealing with SMS Text messaging and systems integration for over 5 years. We are able to save you money in price per SMS as well as automate and refine your processes by using SMS texting with your IT systems.
Using a clever combination of web services and our own SMS texting integration methods, we can integrate almost anything with this method. Examples of our work include using SMS Text Messaging to lure prospective students to study with a South Auckland institute- New Zealand Management Academies (NZMA). It was well known that many of these prospective students would not turn up to appointments booked with course advisors and in turn may not end up enrolling on the courses. Many of these students did not have reliable postal or email addresses and simply did not respond well to this method of communication. Using our clever text messaging and automation with NZMA’s IT systems, we were able to automate reminders to these prospective students out to SMS Text Message. Following up a few days before, then a few hours and a hour before, simply reminding them of their appointment. Our clever process and SMS Texting integration paid for itself with in only a few months and the customer loved the result.
We have also managed to save Whitireia Polytechnic in Wellington a large amount of time and money by using SMS Text messaging to automate the password reset process. Before our Password Reset and SMS Text process, students would have to phone or email in to have their passwords re-set. We worked with Whitireia Polytechnic to create a Password Reset Portal. The students were able to simply go to the site and complete the ‘Reset my password’ process. This would then send them an SMS Text message with a code they could enter online to reset their password. This mean we were able to fully automate this process and there was no longer a need for human intervention for this process.
What people say about Business Mechanix
“Having the automation of texting allowed us to stay in contact & created efficiencies internally as we no longer had someone on the phone trying to get hold of students.” Marjorie Ramsay, Former Student Services Manager – NZMA
Our SMS Texting integration can be used with Microsoft CRM, Microsoft SharePoint or other web-based systems you have. Whether it’s your helpdesk escalations, SMS Text marketing, CRM Prospecting or simply re-setting passwords, we are able to meet your requirements. Oh…by the way, we also use it ourselves for server alerts and customer service escalations!
- Process Design using SMS Text messaging
- SMS Texting Messaging Integration Build
- SMS Texting Gateway setup
- Integration with Microsoft CRM & SMS Texting
- Integration with Microsoft SharePoint & SMS Texting
- Integration with Password Re-set Process