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There is a vital need for businesses to invest in building strong and profitable customer relationships in today’s tough climate. Microsoft Dynamics CRM (Customer Relationship Management) is the tool that can do just that. Microsoft Dynamics CRM allows organisations (in any industry) to achieve a profitable customer relationship through increased sales effectiveness and consistent customer services. When it comes to Microsoft Dynamics CRM, Business Mechanix have a reputation of being able to deliver to your business needs. We offer the full 360 service for Microsoft Dynamics CRM, everything from consulting, project management, to implementation, integration and customisation – in fact, Microsoft Dynamics CRM is the core of our business! 

Here at Business Mechanix we “eat our own dog food” when it comes to Microsoft Dynamics CRM. We have implemented, integrated and customised our own internal CRM and use it in EVERY department from Service to Marketing to Finance, Property and Fleet. Because of this Business Mechanix have gained extensive knowledge around CRM and know how to make it fit into any business! Majority of our team are CRM certified and have had strong experience when it comes to implementing, configuring and customising it!  

Microsoft Dynamics CRM provides an extensive range of Sales, Customer Service or Marketing functionality, which is easily configured to your requirements. It is an integrated system that is flexible and works the way you do. 

Our Experience

It’s hard to write about all the experience Business Mechanix has had with CRM because we have done so much, so much so we recon we could almost write a book on it! As a starting point we have implemented Microsoft Dynamics CRM into a range of businesses including tertiary education providers, media firms, accounting,  insurance and manufacturing companies just to name a few. 

We have helped the likes of MediaWorks implement an IT and Service Desk ticketing solution using Microsoft CRM and have trained and mentored their team so they can code using things like Java Script and HTML. 

Our customisation and workflow development experience is also impressive. Business Mechanix have created customisations, developed opportunity related workflows and delivered training to Argenta, Aber Holdings, Wintec, Cyclone Computers, Te Whare Wānanga o Awanuiārangi as well as many more. Business Mechanix are most well-known for our work with complex web integrations and Single Sign-on, especially with Microsoft Dynamics CRM 

We have delivered marketing mentoring training for a global Telecommunications Software company, Zeacom, that required configuration and training within the CRM Marketing entity. We have also completed CRM upgrades for Zeacom and Cyclone Computers. We licence CRM for large companies and tertiary providers including MediaWorks, Aber Holdings and Argenta. 

Creating world class portals using CRM is a favourite of ours we have developed portals using Microsoft CRM for Wintec, University of Canterbury, and Te Whare Wānanga o Awanuiārangi. These portals incorporated a combination of out of the box CRM functionality and integration with systems and solutions that have seen Business Mechanix nominated for global Microsoft awards. Our website is even based on top of the Microsoft Dynamics CRM portal. 

We have developed simple add-ons for CRM that we have sold and use extensively in-house including the postcode finder, Google address finder and job title formatter. Business Mechanix have also development entire systems on top of Microsoft CRM including a Fleet Management System, a Property Management System and Enquiry Management System. These are used at Tertiary sites including Wintec, New Zealand Management Academies and Te Whare Wānanga o Awanuiārangi. 

About Business Mechanix

Business Mechanix have a passion for Microsoft Dynamics CRM that is unique and flows through our organisation. Our CRM practice running for more than 6 years and we are also 4 x Microsoft NZ CRM Partner of year Finalist. Business Mechanix are a Microsoft Certified Partner and a Certified Solutions Advisor for Microsoft® CRM. We have experience in the business and technology arenas and in the CRM business both in New Zealand and overseas. 

Business Mechanix has years of experience in providing CRM services to a range of businesses medium to extra-large. We pride ourselves in delivering CRM solutions and strategies that will enhance and produce better processes and ROI. We have a reputation of getting stuck in and being able to make dreams a reality. 

Business Mechanix Services

  • Consulting
  • Installation and configuration of CRM
  • Customisations to CRM
  • Design and Development of CRM systems
  • Design and Development of Web Portals
  • Integration with other systems
  • Upgrades on premise or on premise to the cloud
  • Project Management
  • Low-high level Training for staff
  • Sales and Campaign Mentoring using CRM
  • Relationship Management Strategies