Working in the Insurance industry means you need to understand both people and process, really well. Business Mechanix knows this as we have worked with companies such as Tower Insurance and IAG insurance implementing key internal systems from online insurance Sales to Relationship Management with Brokers and corporate partners. We have even built entire solutions for start-up insurance franchises calculating things like lifetime cash flow. We have staff who have worked in the sector directly and have worked with insurance companies both in NZ and Australia.
Business Mechanix has many examples of our work with Insurance companies. For Tower Insurance, we were a key part of the team developing their Online Insurance sales portal, based on SharePoint. For IAG insurance we worked on several projects around customer service improvement initiatives including implementing systems and processes for improved service to both their broker channel and corporate partners. We worked with their IT team and telco provider on implementing a clever integration between the CRM solution we implemented for them and their phone system. When someone called, it popped up that persons details on their laptop or screen. We facilitated workshops and provided training to the staff as well as on-going support.
In addition, we were chosen to build a bespoke insurance application for a major insurance franchise. Again we used Microsoft Dynamics CRM and clever Word generators to make highly complex back-end calculations seem simple. If its simplification and process efficiency you need in the insurance industry, more than likely we have solutions that can help.
About Business Mechanix
Our range of experience and desire to help our customers move forward with innovative business process change, fantastic web services integration and technology based solutions, make Business Mechanix are a great choice for your next project. We can integrate almost any system together and love getting our hands dirty with the sometimes daunting older technologies we find in the insurance industry. We may even surprise you to leverage more out of what you have existing through integration and clever mobile and front end web technology, or if you’ve simply had enough- we can replace or supplement your systems for you….talk to us today about what you are trying to achieve and we’d be happy to help.
Business Mechanix Services
- Project Management
- Business Analysis, requirements gathering, workshop facilitation
- Design- architecture- Open Source and Microsoft/ Oracle technologies
- Integration of systems
- Custom built web services for internal system to internal system
- Tap into existing web services you have- ie Jade, Mainframe, Microsoft CRM, SharePoint and build up systems for front end access
- Planning and Design Services
- System replacement
- Development – C# and Open Source
- Social Media Integration
- Mobile/ device Apps (Andriod/ iPhone- HTML5)
- Portals – Customer/ Service
- Quality Assurance for solutions you’ve built that you’d like us to check
- Technology solution delivery – nearly all types of web services integration
- Web Services integration with Microsoft CRM and SharePoint
- Training of your project teams/ up skilling or new technologies
- Resource Placements/ extra support for projects – technical staff including web service developers, web service designers/ architects, project managersCreate Marketing Strategies and campaign execution
- Develop, implement, customise and integrate CRM and Portal solutions
- IT Service desk solutions
- Innovative Ideas
- Portals for Staff
- Ticket Logging
- Management Reporting, BI and Dashboards